Refund and Returns Policy
CANCELLATION POLICY:
If you decide to terminate the Tour packages for any reason then s/he shall give a written mail or application to the Company within specified time limit.
- Cancellation charges will be calculated on tour cost per person and the cancellation charges shall depend on date of departure and date of cancellation.
- Cancellation charges for any type of transport ticket are applicable as per the rules of the concerned authority.
- Air / Train tickets issued on (special fares) are NON REFUNDABLE
- Any refund payable to the Guest will be paid after the Company receives a refund from the respective authorities.
Cancellation charges
- Prior to 45 days or more: 35% Deduction of tour cost
- Between 44 and 31 days of departure: 50% Deduction of tour cost
- Between 30 and 11 days of departure: 75% Deduction of tour cost
- 10 days to the date of departure or no show: 100% Deduction of tour cost
Terms and Condition:
- Package valid only for Indian nationals
- Packages for International Customers with valid Passport
- Air tickets and hotels are subject to availability.
- It is mandatory for visitors to present valid photo identification at the time of check-in.
- The identification proofs accepted are Driving License, Voters Card, Passport, and Ration Card. Without a valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
- All transfers and sightseeing are as per the Itinerary/package and in case of Air Conditioned vehicles, it will be switched off in the hills.
- Early check-in or late check-out is subject to availability and may be chargeable by the hotel.
- Any kind of personal expenses (Laundry, room service etc.) or optional tours/ extra meals are not inclusive in the package cost.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. We will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- In case of non-availability of above mentioned hotels similar category hotel will be provided.